FAQs for STARRY SKYS LLC
1. What type of clothing does STARRY SKYS LLC offer?
We offer a wide range of high-quality, stylish clothing suitable for various occasions, including casual wear, formal attire, and seasonal collections.
2. Where is STARRY SKYS LLC located?
Our company is based at 4516 Burger Ave, Cleveland, OH 44109. While we currently operate online, you can contact us via email or phone for inquiries.
3. How can I contact customer service?
You can reach our customer service team via:
- Email: barnett@starryskysclothing.com
- Phone: 717-998-3499
We’re here to assist you with any questions or concerns.
4. Do you offer international shipping?
At the moment, we primarily ship within the United States. However, we are working on expanding our shipping options to serve international customers.
5. How long does shipping take?
Orders typically take 3-5 business days to process and an additional 5-7 business days for delivery, depending on your location. You will receive tracking information once your order has been shipped.
6. What is your return policy?
We offer a 30-day return policy for unused and unworn items with tags still attached. If you need to initiate a return, please contact our customer service team at barnett@starryskysclothing.com.
7. Do you provide exchanges?
Yes, we offer exchanges for items of the same value if the size or color isn’t right. To request an exchange, please email us at barnett@starryskysclothing.com within 30 days of receiving your order.
8. How do I track my order?
Once your order has been shipped, you will receive an email with tracking information. You can use the provided tracking number to check the delivery status of your package.
9. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods at checkout.
10. Are your products sustainably made?
Yes, we are committed to sustainable practices and responsible sourcing. We strive to ensure that our clothing not only looks great but also contributes to a healthier planet.
11. How can I stay updated on new arrivals and promotions?
Sign up for our newsletter on our website to receive updates on new arrivals, exclusive discounts, and promotions.
If you have any further questions, feel free to contact us at barnett@starryskysclothing.com or call 717-998-3499. We’re always happy to help!